Last Updated: November 2025
At NotesCave.com, we strive to provide high-quality notes, study guides, and learning materials to help aspirants prepare effectively for various competitive exams.
Since our products are digital in nature, we maintain a clear and transparent policy regarding returns and refunds.
1. Digital Product Policy
All our products — including downloadable notes, eBooks, PDFs, and online study materials — are non-tangible digital goods.
Once the files are delivered or accessed, they cannot be returned, exchanged, or refunded.
We encourage users to read product descriptions carefully before making a purchase.
2. No Refunds After Purchase
Due to the instant delivery format of digital content:
- Refunds are not applicable once the purchase is completed.
- Orders cannot be canceled after payment confirmation.
- Download or access links are considered proof of delivery.
3. Exceptional Cases
A refund may be considered only in the following rare situations:
- You are charged twice for the same product.
- You did not receive the download link or access even after successful payment, and our support team is unable to resolve the issue within 3 business days.
In such cases, please contact our support team with your payment receipt and order ID for verification.
4. How to Request a Refund (Eligible Cases Only)
To request a refund (in exceptional cases):
- Contact our support team through the Contact Us page.
- Provide your order ID, payment proof, and issue details.
- Once verified, approved refunds will be processed to your original payment method within 7–10 business days.
5. Contact & Support
If you face any issue accessing your purchased notes or guides, our support team will assist you promptly.
Reach out via our Contact Us page on NotesCave.com.
6. Agreement
By purchasing from NotesCave.com, you acknowledge that you have read, understood, and agreed to this Returns and Refund Policy.
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